We know that we're only as successful as our customers. That's why the Brainshark Customer Care team is driven to provide a world-class customer support experience.
Customer Success Managers to ensure you get the most out of your brainshark license
Support reps to handle any Brainshark question, review presentations and promote best practices
Technical experts to help you though any other difficulties you may experience
Learning and development reps to train admins, content creators and more
Community leaders to keep up-to-date on the latest in the world of Brainshark
All Brainshark customers have direct access to our online support center 24x7, and our dedicated support representatives are available Monday through Friday from 8 a.m. through 9 p.m. ET
Let us help! Our knowledgable and enthusiastic support team is here to answer any product or technical question you may have.
We offer a number of options to suit your Brainshark training needs, from self-paced on-demand tutorials to live Instructor-led learning programs.
At Brainshark, it's our priority to ensure customers always have access to the shortcuts, tools and advice they need. Check out our community resources below.
Check the calendar to register for in-person workshops, online customer power hours and more!
Our customers create some pretty spectacular content, and each year we recognize the very best.
View dozens of outstanding Brainshark presentations created by our customers - and get inspired!
Enhance your Brainshark experience with these complementary products from trusted providers.
Become and advocate to help us spread the word about Brainshark and earn cool rewards.
Browse Brainshark-branded merchandise and apparel to help you get your 'shark on!*
Ready to become a PowerPoint guru? These tips and best practices can help you get there!
Brainshark customers get a special discount from the Royalty Free Music Library. Learn more here.