Brainshark Ideas Blog

Read customer success stories, discover new Brainshark and PowerPoint tips and tricks, keep up with video and eLearning trends, and much more. Most importantly, get inspired!

Bostonian Group Communicates Their Benefit Platforms with Brainshark

Submitted by: Robert Daley , Vice President of Sales, Bostonian Group

October 14, 2011 10:22 AM

My company, Bostonian Group, added Brainshark to our toolbox late last year.  Like lots of other shiny new toys that are dusted off and introduced to our company, many that never gain traction or deliver what is promised, Brainshark was met with a healthy dose of skepticism (Ex: Seems like a lot of work; I don’t want to use MY voice, yadda, yadda, yadda). And so our new present sat in its box like an ill-conceived “fitness” product or a new fangled vacuum purcha...

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Tags: external communications, internal communications, insurance

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Introducing Office Hours: Addressing Questions Before they Arise

Submitted by: Allison Wahl , Customer Community Specialist, Brainshark

October 13, 2011 10:27 AM

We’re on the phones. We’re in the chats. We’re behind the e-mails. And now we’re taking Support to the office…Office Hours that is. Have you ever wondered who's really behind the Customer Success team? Do you desire to dig deeper into Brainshark beyond your how-to's and cases? Because the Success team, like Brainshark itself, has many layers beyond what meets the eye (or ear, rather), we’re launching an initiative to introduce ourselves further. Through Offi...

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Tags: myBrainshark, tips and tricks

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A Quick Note on Culture and Your Digital Brand

Submitted by: Gerry Praysman , SlideShark Product Marketing Manager, Brainshark

October 12, 2011 10:20 AM

As a company establishes its digital presence, one of the easiest things for it to lose sight of in the midst of the digital world is, well, itself. Brands are often so busy creating and promoting their own or even others’ content that they miss the boat on the essence of what social media really is – a place to be social. One of the greatest resources to fuel your social fire should always be who you are, so for brands this should stem from company culture. Yet, company culture is ...

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Tags: external communications, myBrainshark, social media, tips and tricks

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Our Solution to the Challenges of Creating eLearning Content

Submitted by: Linda Silverman , Account Manager, Brainshark

October 11, 2011 01:48 PM

Creating eLearning content can be an overwhelming challenge. There are lots of reasons. Many people have told me that they don’t have enough time. Others say they don’t have the right people/talent in place within their organization. Sometimes it’s due to the lack of budget for custom work. Sound familiar?  I have a possible solution that may make you quite happy…. Brainshark partners with leading third-party subject matter experts to offer ...

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Tags: myBrainshark, tips and tricks

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Brainshark October 2011 Newsletter

Submitted by: Irwin Hipsman , Director of Customer Community, Brainshark

October 11, 2011 09:52 AM

This month's newsletter features our new Office Hours, a monthly 45-minute session with our customer success team highlighting some of Brainshark's advanced features. Join us on Tuesday, Oct. 18 for a discussion on distribution to social media outlets and tracking methods. Also, check out our new free eBook for Marketing, some upcoming events, quick links, and more. Click on the screenshot below to be taken directly to the newsletter:

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Tags: Brainshark newsletter, webinar strategy

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