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Read customer success stories, discover new Brainshark and PowerPoint tips and tricks, keep up with video and eLearning trends, and much more. Most importantly, get inspired!

Tag: support

Customizing your Brainshark Content Portal: Have It Your Way

Submitted by: Kathy Doherty , Professional Services Developer, Brainshark

July 10, 2014 09:06 AM

Remember the 1974 Burger King ad campaign promoting the “Have it your way” approach to getting a hamburger just the way you wanted it? If not, then know that there was a time when all burgers were the same burger: a plop of ketchup and mustard, two pickles and a bun. No variation, no unique user experience. Your burger, my burger, they were all the same burger.   Figure 1: Whose portal is this anyway? Now, think back to your original Brainshark Content Portal experience. ...

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Tags: Brainshark On-Demand, quick tips, support, tips and tricks, technology

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Canadian Anti-Spam Law (CASL) and Brainshark

Submitted by: Art Gehring , Vice President of Demand Generation, Brainshark

July 03, 2014 10:09 AM

As of July 1, 2014, the majority of the Canadian Anti-Spam Law (CASL) is now being enforced. While CASL is very similar to the current EU anti-spam regulations, it is said to be the world's toughest and most stringent anti-spam law. The law establishes strict requirements for sending Commercial Electronic Messages (CEM) where the sender or recipient is in Canada. A CEM is defined as any electronic message, sent by any means of telecommunications, to an electronic address (e.g. email, telephone...

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Tags: quick tips, support, product updates

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Introducing: The Brainshark Customer Resource Center

Submitted by: Alex Salop , Director of Enterprise Product Marketing, Brainshark

October 16, 2012 09:22 AM

The best way for Brainshark’s enterprise customers to get the most out of their Brainshark investment is to increase awareness and access among employees.    However, like many of the best-laid plans, finding the time and resources to make that happen is often a challenge.  That’s why we developed the Brainshark Customer Resource Center (CRC), available at no additional charge to every Brainshark enterprise client. The CRC is a one-stop shop to learn about Brains...

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Tags: support, Brainshark On-Demand, product updates

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Adding Screen Capture Videos to your Brainshark Presentations

Submitted by: Irwin Hipsman , Director of Customer Community, Brainshark

August 16, 2012 02:07 PM

Have you ever made a Brainshark about a process, but really wished you could show a video of it to your audience? Do you want to incorporate demonstrations and create a richer experience for your Brainshark content?  The best way to achieve this is to incorporate screen capture videos, bringing your PC screen directly into your Brainshark presentation. This summer we undertook a research project to identify viable screen capture products for Brainshark authors to help make their presentati...

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Tags: myBrainshark, tips and tricks, support, Brainshark On-Demand

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Recording Across Multiple Slides in myBrainshark

Submitted by: Allison Wahl , Customer Community Specialist, Brainshark

July 25, 2012 09:31 AM

Mike B submitted this question in the last myBrainshark newsletter: Is there a way to record across multiple slides -- ie without a distinct break between the two slides? There are two ways to approach this inquiry. 1. Magic Number 2 If you simply wish to record slides seamlessly in myBrainshark, all it takes is the click of a button. Provided you are recording with the landline phone method, you can dial 2 to record all slides sequentially. Although audio will still exis...

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Tags: audio, myBrainshark, support, tips and tricks

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