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Tag: support

Brainshark’s 19 City Tour: Join Us for a Workshop!

Submitted by: Irwin Hipsman , Director of Customer Community, Brainshark

September 15, 2014 09:27 AM

The Brainshark Customer Community and Learning & Development teams are constantly on the road sharing best practices, networking with customers and providing training. In the spring we conducted 17 events and the feedback was fantastic. This fall we are stepping on the gas, going international and will be in 19 cities with two types of sessions. 5-Hour Building a Better Brainshark Presentation Workshop Do you struggle with starting your presentations? Is script writing a cha...

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Tags: Brainshark On-Demand, services, support

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FALL into the New Brainshark Author Training Series

Submitted by: Amy O'Brien , Training Manager, Brainshark

September 11, 2014 09:35 AM

September marks the beginning of a whole new school year.  Even if it’s been a while since you graduated, something about September still remains the time when we reluctantly put away the beach towels, carry a sweater with us when we go out at night, and decide to learn something new or recommit to a personal and professional improvement project we already started. One of our goals in the Learning & Development Office was to completely revamp our program for new Brainshark A...

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Tags: Brainshark On-Demand, animation, audio, support

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Customizing your Brainshark Content Portal: Have It Your Way

Submitted by: Kathy Doherty , Professional Services Developer, Brainshark

July 10, 2014 09:06 AM

Remember the 1974 Burger King ad campaign promoting the “Have it your way” approach to getting a hamburger just the way you wanted it? If not, then know that there was a time when all burgers were the same burger: a plop of ketchup and mustard, two pickles and a bun. No variation, no unique user experience. Your burger, my burger, they were all the same burger.   Figure 1: Whose portal is this anyway? Now, think back to your original Brainshark Content Portal experience. ...

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Tags: Brainshark On-Demand, quick tips, support, tips and tricks, technology

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Canadian Anti-Spam Law (CASL) and Brainshark

Submitted by: Art Gehring , Vice President of Demand Generation, Brainshark

July 03, 2014 10:09 AM

As of July 1, 2014, the majority of the Canadian Anti-Spam Law (CASL) is now being enforced. While CASL is very similar to the current EU anti-spam regulations, it is said to be the world's toughest and most stringent anti-spam law. The law establishes strict requirements for sending Commercial Electronic Messages (CEM) where the sender or recipient is in Canada. A CEM is defined as any electronic message, sent by any means of telecommunications, to an electronic address (e.g. email, telephone...

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Tags: quick tips, support, product updates

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Introducing: The Brainshark Customer Resource Center

Submitted by: Alex Salop , Director of Enterprise Product Marketing, Brainshark

October 16, 2012 09:22 AM

The best way for Brainshark’s enterprise customers to get the most out of their Brainshark investment is to increase awareness and access among employees.    However, like many of the best-laid plans, finding the time and resources to make that happen is often a challenge.  That’s why we developed the Brainshark Customer Resource Center (CRC), available at no additional charge to every Brainshark enterprise client. The CRC is a one-stop shop to learn about Brains...

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Tags: support, Brainshark On-Demand, product updates

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