Professional Services

Brainshark’s consultants use a systematic approach for all engagements, ensuring your satisfaction and successful results. The three core components of the engagement methodology are as follows:

Organize - Set out direction and objectives; align stakeholders; understand, collect and document requirements; and confirm success measurements.

Design - Plan and configure the solution for creating, managing and delivering content.

Implement - Deploy the solution through effective training, content creation, administration and support.

Program Design and Implementation
If you’re new to Brainshark, would like best practices guidance and training, or need ongoing operational assistance, Brainshark offers Program Design and Implementation services to help you ensure the success of the Brainshark solution in your organization.

Custom Portals
Brainshark’s portal experts develop content portals that are tailored to your specific needs. You can extend the functionality of your existing portal or develop a new one from the ground up for sales reps, partners, event content and more.

Content Creation and Enhancement
When lack of time, resources or expertise are obstacles to creating great content, Brainshark offers Content Creation and Enhancement services. Whether you need a presentation or video produced or improved, an eLearning course developed or simply a professional voice-over for a presentation, our experts are available to create top-notch results that will meet or exceed your requirements.

Integration and Development
If you have unique integration or content delivery needs, Brainshark’s Customization and Integration services are there to help. Experts will work with you to develop seamless integrations between Brainshark and your mission-critical systems and applications, or deliver custom portals to meet your unique content delivery requirements.