Brainshark Help & Support

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Or call (781) 370-8222

Support Hours

Monday – Friday 8 a.m. - 9 p.m. ET (excluding holidays)

(781) 370-8222

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support@brainshark.com

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Our customer support team is available to answer your questions and help you through any technical difficulties you may experience.

All Brainshark customers have direct access to our dedicated support representatives who are available Monday through Friday, from 8 a.m. to 9 p.m. ET.


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The login information for the Brainshark Customer Support System is different than your Brainshark account login. If you have forgotten your support username and password, or if you need one set up, please email a request to support@brainshark.com.

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