Brainshark Earns Multiple Honors in the 2017 Customer Sales and Service World Awards

Sales Enablement Leader Recognized for Delivering World-Class Solutions and Excellent Customer Experiences

WALTHAM, Mass. – May 30, 2017 – Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, today announced it is a winner in the 2017 Customer Sales and Service World Awards® – earning honors for its customer experience (CX) team and sales coaching solution. This marks the fourth consecutive year Brainshark has been recognized in the program, which honors the world’s best achievements in the sales and service industries.

Brainshark’s CX team received gold – the highest category honor – for “Customer Service Department of the Year,” recognizing its commitment to customer success and delivery of superior customer experiences. This honor comes on the heels of the CX team’s recent win in the 2017 American Business Awards as well.

“Our customers guide everything we do – how we develop our products, how we dedicate our resources, the business challenges we research, and more,” said Diane Gordon, chief customer officer at Brainshark. “This win reflects our dedication to helping our customers maximize the results of their sales enablement investments, and the technology they use to power those strategies.”

Best SaaS Product for Sales

Brainshark for Coaching, Brainshark’s anytime, anywhere sales coaching solution, was also recognized as a “Best SaaS Product for Sales.” Brainshark for Coaching empowers sales managers to ensure reps master their messages and are prepared to capitalize on every interaction. Earlier this month, Brainshark for Coaching brought home the gold in the American Business Awards as well.

“Brainshark for Coaching helps organizations increase sales productivity and overall sales results,” said Brainshark CMO Robin Saitz. “We’re proud to help salespeople achieve sales mastery, provide more value to their buyers, close more deals faster, and reach their sales goals. It’s an honor to be recognized for our superior products, supported by a world-class CX team.”

For more information about Brainshark, its professional services, and its award-winning sales enablement and readiness solutions, visit

About Brainshark

Brainshark’s data-driven sales enablement and readiness platform provides client-facing teams with the knowledge, skills and resources they need to perform at the highest level. With best-of-breed solutions for training and coaching, as well as cutting-edge insights into sales performance, customers can ensure their sales reps are always ready to make the most of any selling situation. With Brainshark, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching and practice that ensure reps master key messages; empower teams with dynamic content that can be created quickly, updated easily and accessed anywhere; and use powerful scorecards to visualize sales performance trends and make real connections from improved readiness to increased revenue. Over 1000 amazing companies – including many in the the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives. Learn more at