Brainshark Takes Home the Gold in Customer Sales and Service World Awards®

Brainshark’s Customer Care Department Named ‘Customer Service Team of the Year’ for Helping Companies Increase Sales Effectiveness

WALTHAM, Mass. July 10, 2018 Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, today announced it is a gold (highest-level) winner in the 2018 Customer Sales and Service World Awards®. Brainshark’s customer care department – made up of implementation, support, training and customer success groups – was honored as “Customer Service Team of the Year – Front-Line” for its work helping companies achieve sales productivity goals.

An annual program, the Customer Sales and Service World Awards recognize the world’s best teams and achievements in sales, customer service, marketing, business development and more. This marks the fifth year in a row Brainshark has been a winner in the program. It is also the second honor Brainshark’s customer service department has received this year – coming on the heels of a Stevie® Award win in the the 2018 American Business Awards®.

“We’re gratified that Brainshark has been recognized again in the Customer Sales and Service World Awards – underscoring our commitment to putting customers at the center of everything we do,” said Karin Moffett, VP of customer care, Brainshark. “Our department – and Brainshark at large – are dedicated to equipping companies with the technology, best practices and guidance they need to improve sales effectiveness and close more deals faster. This award is a reflection of our talented, dedicated team, as well as the outstanding results our customers achieve.”

Recognized for its sales readiness expertise and resources, along with high satisfaction rates, Brainshark’s customer care department is committed to driving customer success. The department helps companies develop and implement sales readiness plans, maximize technology ROI, and enable their sales teams to improve productivity and results.

To see how leading organizations across industries have increased sales effectiveness with Brainshark, please visit

About Brainshark

Brainshark’s data-driven sales enablement and readiness platform provides client-facing teams with the knowledge, skills and resources they need to perform at the highest level. With best-of-breed solutions for training and coaching, as well as cutting-edge insights into sales performance, customers can ensure their sales reps are always ready to make the most of any selling situation. With Brainshark, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching and practice that ensure reps master key messages; empower teams with dynamic content that can be created quickly, updated easily and accessed anywhere; and use powerful scorecards to visualize sales performance trends and make real connections from improved readiness to increased revenue. Thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives. Learn more at