Brainshark Wins in the American Business Awards® for Seventh Year in a Row

Sales Readiness Leader Honored as a ‘Customer Service Department of the Year’ for Helping Companies Improve Sales Productivity and Results

WALTHAM, Mass. May 10, 2018 Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, today announced it is a Stevie® Award winner in the 2018 American Business Awards®. Brainshark’s customer care department – made up of implementation, support, training and customer success groups – was honored as a “Customer Service Department of the Year.” This is the seventh consecutive year that Brainshark has been recognized in the American Business Awards – with the company winning more than 20 Stevie Awards for helping customers dramatically improve sales effectiveness.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S. – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The program received more than 3,700 nominations this year.

Recognized for its sales readiness expertise and high satisfaction rates, Brainshark’s customer care department is dedicated to driving customer success. The department helps companies develop and implement sales readiness plans, maximize technology ROI and enable their sales teams to close more deals faster.

“Customers are, of course, the lifeblood of our organization, and we’re committed to treating them all like VIPs,” said Karin Moffett, vice president of customer care, Brainshark. “This award underscores our commitment to providing first-class training, implementation, support and resources – so companies can maximize the value of Brainshark’s software, improve sales productivity and accomplish their sales enablement goals.”

For more information on how leading organizations across industries are improving sales readiness with Brainshark, please visit

About Brainshark

Brainshark’s data-driven sales enablement and readiness platform provides client-facing teams with the knowledge, skills and resources they need to perform at the highest level. With best-of-breed solutions for training and coaching, as well as cutting-edge insights into sales performance, customers can ensure their sales reps are always ready to make the most of any selling situation. With Brainshark, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching and practice that ensure reps master key messages; empower teams with dynamic content that can be created quickly, updated easily and accessed anywhere; and use powerful scorecards to visualize sales performance trends and make real connections from improved readiness to increased revenue. Thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives. Learn more at