Leadership Team

Leadership Team

Commited to Excellence

Greg Flynn

Chief Executive Officer

Co-founder and member of the leadership team since the company’s inception, Greg has been instrumental in building and solidifying Brainshark's reputation as a leading provider of sales enablement solutions and top-tier software-as-a-service organization. As CEO, he is responsible for the direction and planning of all sales, marketing, services, product, engineering and IT functions.

Chris Caruso

Chief Technology Officer

Chris is responsible for the technical direction of Brainshark’s SaaS applications and product management. A member of the engineering leadership team since the Version 1.0 release of the company’s flagship communications platform, Chris has been instrumental in the design and development of the company’s patented, award-winning web applications.

Diane Gordon

Chief Customer Officer

Diane is responsible for maximizing the value that customers get from Brainshark products and services as well as sales enablement. She joined Brainshark in 2013, bringing her extensive background in ensuring world-class customer experiences. Prior to joining Brainshark, Diane was Bullhorn’s Chief Customer Officer, where she was responsible for the implementation and support of Bullhorn’s enterprise SaaS staffing solution. In her spare time, Diane is an amateur silversmith, avid cycler, and serves as a trustee for her town library.

Colleen Honan

Chief Sales Officer

Over the course of her 20-plus-year career, Colleen has specialized in selling software and services that support the B2B sales community. As chief sales officer, she leads sales team initiatives worldwide as Brainshark continues to help new customers on their paths to better sales effectiveness. Colleen was most recently vice president of worldwide sales at SiriusDecisions, where she led the firm’s business development, customer support, sales enablement, sponsorship and worldwide sales teams.

Jim Ninivaggi

Chief Readiness Officer

Leveraging more than 30 years of B2B sales productivity expertise, Jim leads Brainshark’s sales enablement and readiness strategy. Jim previously worked as a sales enablement analyst with SiriusDecisions, where he provided clients with data, insight and thought leadership to maximize sales effectiveness and accelerate revenues. Today, he uses his knowledge and expertise to prepare the Brainshark sales force with the knowledge and skills to optimize every buyer interaction.

Dermot O’Grady

Chief Financial Officer

Dermot is responsible for managing and leading Brainshark’s accounting and finance operations, as well as maintaining the company's relationships with its investors, outside counsel and financing institutions. Joining Brainshark in 2017, Dermot has 30 years of financial experience – including 26 years in CFO roles – working with international, high-growth, venture-capital-funded and public companies. 

Brendan Cournoyer

VP of Marketing

Brendan is responsible for all corporate marketing and demand creation activities, with a continued focus on positioning Brainshark as the sales enablement and readiness leader. An experienced content strategist, he holds a degree in journalism from the University of Rhode Island, and worked in editorial and content strategy before joining Brainshark in 2012. He’s an avid Boston sports fan, pop culture junkie, and he currently enjoys a four-minute daily commute.

Michael Ferioli

VP of Engineering

Michael is responsible for development and operations across the spectrum of Brainshark products, and is a driving force behind the company’s  technology and DevOps transformation. Michael is also the architect of Brainshark Labs, the company’s innovation incubator in which engineers can experiment with leading edge technologies in the pursuit of making salespeople more effective. He holds an MBA from Boston University and a Bachelor of Computer Science from Rensselaer Polytechnic Institute.