Welcome to Brainshark's Customer Hub

Here you'll find details on all the latest Brainshark news, product updates, events, content, quick tips and more. Scroll down to see what's new.

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News & Updates

January Customer Newsletter

Check out the latest edition of Brainshark Insider, featuring our new eBook, "Why Sales Readiness is Critical to Growth in 2017."


Brainshark Named Strong Performer in Forrester SEA Wave

The new report offers a detailed analysis of sales enablement vendors' products and services, including Brainshark’s award-winning sales readiness solutions.

New! Record Video with a Webcam

Content authors can now use a webcam to quickly record and upload videos to new or existing Brainshark presentations.

"We've enabled ourselves to experience incredible year-over-year growth. We wouldn't have been able to do that without great tools and great partnerships with companies like Brainshark"

Aaron Darcy
CMO, GE Digital

View More Customer Stories

Customer Resources

Help & Training

Check our our Brainshark training course, on-demand tutorials and live instructor-led programs.


Search for answers to common questions, file a ticket or contact support about your technical Brainshark questions.

Third Party Tools

Third-Party Tools

Enhance your Brainshark experience with these complimentary products from trusted providers.

Why do 69% of companies still fail to achieve sales enablement goals?

Download the CSO Insights Sales Enablement Optimization report to find out.

Get Your Copy

Tips & Ideas

Quick Tip: Brainshark for Outlook

Follow these simple steps to install Brainshark for Outlook and start searching, filtering and sharing Brainshark content without leaving your email.

Customer Success: Transforming Sales Training at Metagenics

Hear how Metagenics uses Brainshark to turn complex material into engaging training courses for reps to access through Salesforce.

Quick Tip: Scheduling Reports

Don't know how to schedule a report in Brainshark? Learn how in less than a minute to make tracking and reporting a whole lot easier.

Ready to do more with Brainshark?

Salesforce Users

If you have Salesforce and Brainshark, find out how you can get more out of both.

Contact Sales

Brainshark for Coaching

Empower managers to sharpen your team's selling skills with video-based coaching.

See a Demo