It’s hard to remember when social media wasn’t a mainstream sales and marketing tactic. Looking back, our earliest mentions of the term “social selling” on the Brainshark blog are from 2011.
“More and more people these days buy something based a personal recommendation and not on typical advertising. Many companies realize this, and they are now encouraging their employees to promote their products and services using social media.” 11/2011
Five years later, we know most brands rely on the power of social media marketing, and social selling has become common practice in B2B sales professionals’ prospecting routines.
We can see the upward trend in the term’s search engine queries on Google since 2011:
But although most sales professionals know social selling is powerful, they often times still lack training and knowledge for how to get started.
So just how important is social selling? Here are 11 social selling stats to consider:
Salespeople should not assume their prospects – even those in niche markets – aren’t using social media for some professional purposes. 8 in 10 are.
And if you think that number is staggering – consider that 70 percent of LinkedIn users are abroad.
This suggests people who are more likely to use social selling tools are often more likely to be successful. Here’s how they’re using these tools:
Today’s successful sales forces know cold calling isn’t always the best route to develop new leads. In fact, the average sales rep makes 52 phone calls daily, and less than 1% of those calls are actually returned.
Because even when reps do make a phone connection, having done account research and call preparation on social media beforehand is one of the few ways you can prove you’ve done your homework.
Related Video: 5 Crucial Elements for Valuable Sales Conversations
And that’s likely because…
Luckily, companies are aware that this needs to change.
That new information comes from CSO Insights’ latest sales enablement optimization study. You can get the full report here.
This ties into the need for better sales enablement. Reps need to have easy access to a variety of content assets, available across devices. When reps know they can access content whether they’re in the office, on a tablet at a trade show booth, or after work hours on their mobile device – they’ll be more likely to share it on their social channels. InsideView reports 82% of buyers’ view between five and eight pieces of content from a winning vendor.
Related Video: How Can Content and Technology Empower B2B Sellers?
So, what are you waiting for?
More on social selling here: