Brainshark Ideas Blog

Tips and ideas for sales readiness, training, coaching and more.

Customer Service Training Software: Factors & Tools to Consider

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. However, most traditional tools for delivering training (called learning management systems or LMS) aren’t built specifically for customer-facing roles, which means: It’s difficult and time-consuming […]

Life Sciences Sales Enablement (Move Fast, Stay Compliant)

The right life sciences sales enablement platform can help you: Create engaging virtual experiences to replace demonstrations previously given in-pers...

5 Sales Performance Management Software (In-Depth Comparison)

A good sales performance management (SPM) software will (1) help you measure if training programs are helping reps sell in real-life and diagnose skil...

Top 5 Sales Training Software Solutions (Factors to Consider)

If your organization doesn’t have specialized sales training software for your sales teams, you may be experiencing these struggles in your training p...

What to Look for in an LMS for Manufacturing: Evaluating 3 Options

Most general purpose learning management systems (LMS) can help you consolidate and standardize general, company-wide employee trainings. They’re ofte...

What is a Sales Rep Scorecard and How is it Different from Business Intelligence? The users and use cases for each

In this article, we’ll look at the differences between business intelligence dashboards and sales rep scorecards, who they’re made for, and ways to us...

Building Virtual Customer Relationships

Cutomer relationships have not been easy over the past 18 months, but we have developed best practices that have helped us build strong relationships...

Infographic: The Best-of-Breed Sales Enablement Ecosystem

A centralized hub of integrated best-in-class applications to ensure your sellers have the best tools.

Hiring Talent and Building the Right Culture with a Remote Team

It's been 18 months since the pandemic sent my team home from the office, which is now a permanent situation for many sales reps and managers in our i...

Brainshark is excited to join the Bigtincan family!

Bigtincan’s acquisition of Brainshark brings together two best-in-breed enterprise-focused sales enablement platforms. The acquisition marks a pivotal...

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